The Challenge: Improve Patient Outcomes While Lowering Costs
Hospitals are under enormous pressure to reduce costs, increase productivity, and improve patient safety and satisfaction. Technology is supposed to help—but after investing millions of dollars in EHR, CPOE, Scheduling, and other IT systems, hospitals find that these systems do not “talk” to each other. The lack of IT interoperability can make workflow more complex and compromise operational performance and the quality of care.
OPTIMI$ERTM Clinical Workflow Technology Makes a Significant Difference
To address this challenge, we developed a clinical workflow software, OPTIMI$ER, that interfaces or “talks” to existing IT systems to streamline clinical processes, eliminate pain points, and put clinicians, support staff, equipment, transportation, and patients in the right place at the right time. Specifically, our technology helps orchestrate clinical processes within the Perioperative Services (PAT, DOS, and Surgical Office Integration) and In-Patient Units (Multi-Disciplinary Rounds and Discharge Planning).
OPTIMI$ER Is Like a Conductor – Facilitating How Caregivers Work Together
By providing information exchange pathways and orchestrating workflow, OPTIMI$ER eliminates data entry duplication and improves the accuracy and timeliness of information exchange. Additionally, OPTIMI$ER can:
- “Push” and “pull” data to/from existing IT systems
- Send task alerts so critical process steps are not missed
- Provide automated FAX and text alert communication between physicians, nurses, support staff, and patients
- Prioritize what needs to be done & by whom according to customized process “rules”
- Feature status dashboards and task checklists that can be viewed for an individual patient as well as across a population of patients
The OPTIMI$ER Impact on Outcomes and Costs
Our clients see an average of $1 million incremental revenue from improved patient throughput, save $150K in lower operational costs, and achieve a return on investment in less than 2 months. Importantly, staff satisfaction is up 80%, and patients are cared for in a more timely and coordinated manner.